In order to keep our applications stable and working properly, we have implemented in each one of them a monitoring platform called “Sentry”, which allows us to diagnose, correct and optimize the performance of our code.
With Sentry, when one of our clients has an incident in one of our products, a report is sent that our developers and programmers will carefully analyze to prevent it from happening again in the future. Apart from the automatism, the client will be able to add information to the incident report, since at the moment a pop-up appears with a form that can be filled voluntarily.
The monitoring is in real time, this indicates that the platform informs us at the time of the problems that may arise alerting us of errors in the applications in production.