StarCrs

Your reservation system
WEB 4.0 Integrated Restaurant
Go to Market

STARCRS
RESTAURANT RESERVATIONS

All the business rules, which have been refined over the years, and the incorporation of a new generation of young computer engineers to our staff of employees, contribute to the success of this project, contributing a whole new culture of behavior. . Millenium and «Y» «Z» generation.

First...

The Millennium generation has brought into our environment the so-called “digital natives”: individuals for whom the use of technology is part of their ordinary life from their first years of age, they have been born and raised with at least one electronic device at their fingertips and for them new technologies are not mysterious and complicated practices that must be adapted to.

Secondly...

Your world is interconnected, it is technological and global. And, of course, they will be the big consumers of the next decade. They were born with new technologies, so they always hope to obtain speed and efficiency; They always move together with the internet and their mobile phones, with which they plan and book their travel experiences, value offline experiences and seek integration with the local culture of the destinations they visit.

In third place...

They are the ‘now’ generation, they seek speed, immediacy and real-time information, they make comments, consult different sources before booking, they like local experiences and demand free high-quality Wi-Fi access.

conclusion

To provide technological coverage to these needs, Class One, has developed a whole system applying the 4-layer technology methodology, Web development, responsive design, and respecting business rules (our backpack for more than 30 years), achieving integration so far nonexistent on the market.

See a commercial dossier where all the possibilities of the application are detailed

StarCrs

Central Reservation Systems
Reservation System for Bars and Restaurants

MAIN FEATURES

StarCrS (Central Reservation System) as its name indicates is a Reservation Center for Restaurants, Bars and Cafes, and Hotels. Likewise, this application is also integrated with the rest of the packages of the Suite of the Class One Group .

IT IS ALSO CHARACTERIZED BY THE FOLLOWING ASPECTS:

Its functionality is to be the Corporate owner of the Central.
All establishments associated with the Central will be registered, with the administrator being able to access each and every one of them.
The Clients base is owned by the Corporate and each client will have the loyalty points that are assigned in the different establishments.
Each Establishment will have exclusive access to its extranet.
Promotions and Events. The establishments may carry out their promotions for better customer loyalty. Events may be published.
Its foundation is to benefit our clients with a Corporate Reservation Center and thereby achieve an improvement in the benefits of the establishments at a cost much lower than any of the usual existing channels.

WHY CLASS ONE?

MAIN CHARACTERISTICS

StarCrS, is a Centralized Reservation System with the following characteristics:

BEHAVIORAL ROLES

The Millennium generation marks the evolution of the sector in the coming years. Class One, aware of this new scenario, has developed a powerful, simple and independent Central Reservation.

The centralization at one point of the data belonging to our Clients. The implications for corporate use are immediate. It does not matter whether the customer is on their Smartphone, paying at any of the Bars and Cafeterias attached to the program, making reservations at Restaurants, Bars and Hotels, or at the restaurant itself selecting the dishes that are going to be served, …

Each restaurant will only access the data that each client has generated in their restaurant, the rest remaining invisible, not in HeadQuarters.

IN THIS PROCESS THERE ARE THREE VERY WELL DEFINED ROLES OF BEHAVIOR:

CUSTOMER ROLE:
Book, Search, Rate, Order, Profile, Points, Social Networks
(from your Smartphone, PC, Tablet ...).
ESTABLISHMENT ROLE:
Planning Schedule, quotas, closing dates, Social Networks, Geolocation, Promotions, Your Reservations, Your Clients.
ESTABLISHMENT ROLE:
Planning hours, quotas, closing dates, Social Networks, Geolocation, Promotions, Your Reservations, Your Clients.
CENTRAL ROLE OF RESERVATIONS. CORPORATE:
Establishments, globalization of clients and promotions. Customers do not need to "download" any APP on their mobile, their connection is via the Web.

Customer
Its registration requires some minimum information (Name, Telephone, Email and your password). Registration will be activated by confirming the code sent by SMS to your phone. There is the option to take over your data from your Facebook account. A very simple to use system has been achieved and always taking maximum care of aesthetics, speed, and reliability.

Establishment
Mobile identification guarantees the true identity of the Client, giving us absolute reliability in knowing who makes the reservations, evaluations, orders, …

Our Clients have first and last names, they are part of the system.

Easy / Friendly A client does not need to know the application, he senses it on the screen itself. The first thing it captures are the promotions that you have included in the Reservation Center. Once you have selected the location, you can limit to only Restaurants, Hotels or Bars, as well as a certain category. It can be ordered by list of Establishments according to valuation, alphabetical, by prices and by promotions.

When you have selected the Establishment, in addition to Book, Order, Rate or Consult the Letter, you will be able to perform a series of very useful functions: Go to your Web Site, call by phone in a single click, send you an email, Copy your data Wifi -SSID / Password, or send a WhatsApp to the person with whom you have stayed, where all the information of the Establishment will appear (Name, address, telephone, and direct location of Google Maps).

The Reservation system is currently in 12 languages, being able to incorporate the additional languages that are desired at any time.

You can decide, Near me, or select another place (in this case the Central proposes it with autofill). Once the location has been selected, it will indicate those Restaurants, Hotels and Bars close to it. When there are several, it indicates how many there are in different circles, by clicking on the number we will decrease until we can see the ones we want.

Your location must be allowed on the phone and the browser.

Nowadays it is very important that they see us, get it doing the best promotion of your business. Encourage those days with less influx with a discount, happy hour, 2 × 1, …

A client usually always looks at those establishments that have offers and if they are to his liking, it is very likely that he no longer insists on looking for more, he will make the reservation for you.

CRM
The information of our clients is maximized. You will be able to analyze your customers by number of visits, amounts consumed, diners, average per cover, sales channel, location … and with the data obtained you will be able to carry out the commercial actions that you consider appropriate, email or SMS campaigns.

CRM
You will also be able to analyze which dishes the selected customers have consumed, as well as which customers have consumed a certain dish.

CRM
Without forgetting that our customers will value our restaurants and dishes, and that they will be able to share information on social networks directly from the application, as well as provide criticism, which will always be useful to achieve an improvement in our quality of service.

LOYALTY

Payment by Points, obtained for previous consumptions.
The system can retain its Clients with exclusive special offers for them.
Policy of rewards for objectives achieved (number of visits, amounts consumed, clients presented, …).
The Client will always know what they have consumed in the Restaurant, Cafeteria,…, the points they have accumulated, the reservations they have made,…

he design of the application facilitates its use for any user role: (Management, waiter, customer …). Our clients can be part of the system, being able to perform functions that they did not imagine some time ago. With all the experience in the sector, a very simple to use system has been achieved, very configurable and always taking maximum care of aesthetics, therefore each client can feel very comfortable using the application.

It is also fully responsive, it adapts to any device that has a compatible internet browser.

The Extranet data for the Establishment is easily accessible, the Manager being able at any time to vary the parameters that govern their establishment in the Reservation Center.

StarCrs

Your franchise needs a Reservation Center Class One makes it easy

SIMPLE

It is intuitive and easy to learn. Even for users unfamiliar with the world of computer applications.

USABLE

Its agile handling. handling facilitates the reduction of waiting times at reception.

DEPURATE

These are finished and debugged systems, free of errors.

VERSATILE

StarCrS that adapts to establishments of all kinds, regardless of their size, in which country they are located, etc.

SURE

It guarantees, for all its clients, the security of all data.

EXCLUSIVE

It makes exclusive functionalities available to the hotel, not present in any other application of the Hotel Sector.

What do customers / users think of the system?

“La gestión de los disparadores (Triggers), que poseen los sistemas Class One es importante y funciona, la informática cada vez debe ser más inteligente y crearnos situaciones como la comentada en el ejemplo anterior, que sin poseer dichas herramientas sería imposible.

A través de StarBEO mantenemos un contacto directo con el cliente enviándole contratos, proformas o facturas finales. Los departamentos operativos además de recibir la Orden de Servicio acceden a futuros eventos para adaptar y organizar sus recursos. Nos ahorra muchísimo tiempo y la facturación de más de 250 eventos anuales es muy sencilla. El potente módulo de BI nos permite evaluar el pipeline de negocios con sus KPI´s en sus diferentes estados".

“Hemos despertado a la bestia.

Que miedo nos das, dentro de nada será el sistema informático el que mande sobre nosotros."

“Despejar los componentes de la tarifa para actuar de una manera flexible sobre aquellos que nos interesan."

“Desde mi casa y en dos clic gestiono todo el Y&R Management referente al pricing de mi hotel.

Más fácil e inteligente, no se puede hacer."

“Muchas gracias Javier por la presentación, sin duda SMART RATE va a ser una gran herramienta de trabajo: sencilla, rápida y muy útil en el día a día, “bien hecho."

“Después de ver la demostración de SMART RATE, como siempre, he quedado gratamente sorprendido, pero conociéndoos no esperaba nada menos de vosotros, como siempre estáis en la línea correcta.

Buscando siempre satisfacer las necesidades del cliente, producto rápido, eficaz y fácil de manejar."

“Gracias Javier. Sencillo, intuitivo, fácil manejo, rapidez, es lo que todos deseamos y lo has conseguido.

Y esto son sólo las tarifas. Ya estoy deseando ver el programa completo…. No pares…"

“Sólo falta que te inventes el hotel sin personal, y en nuestros hoteles nos dedicaremos a ingresar y comprar más hoteles.

Gracias Javier, me cuesta seguirte, espero sigas viviendo en España y no te nos vayas para USA. ¿Cuándo nos lo instalas?."

“Con esto, ya no sé que pedirte, era lo único que veía en el programa "viejo" complicado, ahora es facilísimo.

Tendré más tiempo para dedicarme a otras labores."

"El analista de la aplicación es EL CLIENTE, el nos marca la pauta y necesidades. Javier veo que la cumples a la perfección"

Llevamos muchos años trabajando con el software de Class One. Valoramos muy positivamente la evolución del mismo en estos últimos años, para poder disponer a día de hoy de una serie de productos que en conjunto dan solución a todas las necesidades de gestión de un hotel (Pms, cafetería, restaurante, eventos, almacén, contabilidad, etc). Aparte de la adaptación a las necesidades de un hotel en el año 2020, destacaría de estos nuevos programas, la facilidad de manejo ya que son muy intuitivos para el usuario y la fiabilidad ya que no hay practicamente ninguna incidencia. Enhorabuena Javier y también para todo ese equipo de producción y soporte.

Desde la delegacion internacional que tenemos estamos observando con interés este PMS ( que es mas bien un SHMS) porque esta dando unos resultados increibles. No nos son extraños pero nunca habiamos visto tan buenos resultados y fiabilidad en un software como este. Es un partner a tener en cuenta en nuestro plan de expasión internacional.

Años de trabajo y experiencia plasmados en la que probablemente sea la mejor plataforma que da una solución integral para todos los departamentos, tanto internos como externos, de un hotel, además de permitir a los clientes interactuar con el dpto., de reservas, Recepcion, etc. Todo ello acompañado de un magnífico servicio técnico y de asistencia. Enhorabuena Javíer Sabariz y equipo por vuestro sistema de gestión.

Trabajamos juntos desde 2004. Fue una elección totalmente acertada. La evolución y adaptación de todos los programas a las nuevas necesidades del mercado es más que evidente y comprobable. Enhorabuena por vuestro trabajo Javier Sabariz y su equipo.

Un excelente oportunidad , para los hoteles y restaurantes de Colombia y Panamá , de modernizar su sistema de hostelería , ganar mas clientes , reducir costos, aumentar las utilidades, y cumplir con las normas a la vanguardia de distanciamiento social para que sus clientes y vacacionistas disfruten con tranquilidad y seguridad. Estoy para decirles como en Colombia y Panamá.

Enhorabuena por tantos años de buen servicio y por una plataforma líder

Siempre preocupados de innovar y cubrir todas las necesidades de sus clientes. Felicitaciones ClassOne!

El mejor partner para cualquier hotel. Puedo dar fé de ello. Enhorabuena Javier Sabariz por tanto éxito.

Sin duda la mejor solución integral para un hotel y lo más importante con una evolución y mejora constante adelantándose a las necesidades futuras,

Un PMS de última generación y de lo más completos! Muy recomendable

Vosotros vais Justo detrás del Perseverance!! Estáis en Marte cuando el resto está pensando en ir a la Luna. Un abrazo y cuídate mucho!
You guys are right behind Perseverance !! You are on Mars when the rest are thinking of going to the Moon. A hug and take great care of yourself!

+169

Mechanized hotels

+130

External interfaces

+30

Years of experience

12

Independent Systems

StarCrs

Your reservation system
WEB 4.0 Integrated Restaurant
Go to Market

STARCRS
RESTAURANT RESERVATIONS

StarCrs